Last Updated: 25 April 2023
We recognize and acknowledge the significance of your privacy and the security of your personal information.
As a company, Leasing.my takes pride in offering a diverse range of online services to our esteemed clients. In this process, we request that you provide us with specific personal information, such as your name, address, email address, and payment details.
We hereby provide notice to you that outlines our approach to handling your personal information, the measures we take to ensure its safety, the origin and manner in which we obtain your information, and the rights you hold in relation to your information (hereinafter referred to as the “Policy”).
This Policy applies to all instances of interaction with us, whether through our website, over the phone, online, when signing up for an account, or otherwise when using any of our websites through domain names that we own or manage, or when interacting with us on social media (hereinafter referred to as our “Services”).
- Leasing.my is a domain name leasing platform located at No.80-F, Jalan Perak, 10150 Georgetown, Penang, Malaysia.
- Leasing.my shares your personal information with its team, where appropriate, to assist in providing you with services.
- This Policy outlines how you can exercise your rights over your personal information.
- We showcase online advertising for our products and services on various online media channels, including websites owned by Leasing.my, other domain names managed by Leasing.my, and other external websites.
To learn more about our company and how we handle your information, please continue reading:
Who Are We?
We operate a domain name leasing platform under the company name of WHISKY SDN. BHD., located at No. 80-F, Jalan Perak, 10150 Georgetown, Penang, Malaysia. You may reach us by traditional mail using the aforementioned address, by email at support@Leasing.my, or by phone at +6017 228 6899.
What Kind of Personal Information Do We Collect?
If you are visiting our site, we only collect and retain the following information about you:
- Your IP address when you access the internet from your device
- The IP address of the website you came from to reach our site
- The date and time of your visit to our site
- The type of browser and operating system used to access our site
We store this information in log files to help us analyze the traffic to different sections of our site and to enhance its usability.
Unless you choose to provide us with personal information, we will not obtain any other personally identifying information about you while you visit our site.
WHEN YOU CREATE AN ACCOUNT OR USE OUR SERVICES, WE WILL COLLECT, STORE, AND USE THE FOLLOWING INFORMATION:
- Your login details for our services, including your username and password.
- Information you provide to us, such as your name, address, telephone number, and email address, as well as bank account and credit card details if applicable. We also collect any feedback you give us, whether by phone, email, post, or social media.
- Details about the services we provide to you, such as what we have provided, when and where, what you paid, and how you use our products and services.
- Information regarding your communications about purchasing or selling a domain name.
- If you lease a domain name through Venture.com, we collect additional information, such as name servers, administrative contacts, business identification, special registrar requirements, billing address, and financial institution details. Bank account information is deleted after your transaction is complete.
- Your marketing preferences.
- Details about any device you use to access our services, such as the make and model, browser, and IP address. We also collect information about how you use our services, such as identifying when and how you use our websites.
- Your contact details and information about the emails and other electronic communications you receive from us. This includes whether you have opened the communication and if you have clicked on any links within it.
Cookies and Similar Technologies
Cookies are a valuable tool in enhancing your browsing experience on our website, as well as allowing us and third-party partners to deliver personalized advertisements. Cookies serve various functions, including enabling website functionality, gathering visitor information, and improving user experience.
Cookies can be classified into four categories: Strictly Necessary, Performance or Analytical, Functionality, and Targeting.
We use Google Analytics, a third-party tracking service, to track non-personally identifiable information about visitors to our website. Our business partners, such as Google Analytics, also utilize cookies on our website.
Additionally, we and our partners use similar technologies to analyze trends, administer the website, track user movements, and gather demographic information about our user base.
You have the option to modify your cookie settings to receive notifications when a cookie is being set or updated or block cookies entirely. Please refer to your browser’s “Help” section (such as Internet Explorer, Google Chrome, Mozilla Firefox, or Apple Safari) for further information. Please be aware that blocking some or all cookies may limit access to certain features of the site and require manual entry of personally identifiable information more frequently. If you choose to lease or make an offer on a domain name on our website, we will collect information about these behaviors.
Legal Justification for Processing Personal Information
We process personal information in accordance with legal bases that enable us to do so. These bases include:
- Consent: You have given us consent to process your personal information for a specific purpose.
- Legitimate Interests: Processing is necessary for our business interests, provided that your interests or rights are not overridden.
- Performance of Contract: Personal information is processed in order to provide you with our products or services.
- Prevention of Fraud: Personal information is processed to protect us and our customers from fraud or money laundering.
- Public Information: Personal information that you have already made public is processed.
- Legal Claims: Personal information is processed for the establishment, exercise, or defense of legal claims, or when courts are acting in their judicial capacity.
- Legal Obligation: Personal information is processed because we are required to do so by law.
We ensure that we process personal information in compliance with these legal bases and other relevant regulations.
Submission of Offers or Inquiries through Our Website or Leasing.my System
When you submit an offer or inquiry through our Site or the Leasing.my system, we require you to provide your name, contact telephone number, and email address.
This information is necessary for us to respond to your inquiry and provide any requested information about the domain name or our services. We may contact you via email or telephone multiple times after your initial inquiry to follow up and ensure that we have met your needs. Our reason for doing so is based on our legitimate interest in providing accurate and complete information before entering into a lease or transaction.
Your inquiry will be processed and logged onto a customer relationship management (CRM) system hosted on a cloud server located in Canada. This country is recognized by the EU as having adequate data protection laws in place to safeguard your personal information.
Please note that we do not use any information provided by you to make automated decisions that could potentially impact you.
Leasing a Domain Name through Leasing.my: What You Need to Know
In order to fully utilize our services, it is necessary for you to create an account with us. During the registration process, we require you to provide personal information, such as your name, email address, billing address, and contact details.
When you lease a domain name online, we collect your name, address, contact telephone number, email address, and credit card or banking information. We also record your IP address, which is the unique identifier of your computer on the internet.
The information we collect from you is used to verify your credit card or banking details, process your order, and ensure timely delivery of our products or services. We may also provide certain information to third-party escrow providers to handle financial transactions. Your telephone number may be used to contact you regarding lease fees.
Additionally, if you successfully lease a domain name, we may collect further information such as name servers, administrative contacts, business identification, and registrar information.
All the information you provide is stored on our website and cloud servers, which are located within the European Union. We transfer your credit card information to a third-party payment processor based in the United States, which is certified to the EU-US Privacy Shield, providing adequate safeguards for your information. We do not retain your credit card details.
We do not use the personal information you provide for any automated decision-making processes that may impact you.
Key Points to Keep in Mind When Submitting a Review
When you submit a review about our services, we collect certain personal information from you, including your name, email address, and IP address. Your IP address is the unique identifier assigned to your computer when you access the internet.
We use this information to provide authentic and unbiased reviews about our services to potential customers. Your name and the content of your review may be publicly displayed on our website, but we will not disclose your email address or IP address. We do this to promote our services, which is based on our legitimate interest.
We do not use your personal data to make any automated decisions that could impact you.
We store your personal data for as long as we continue to market the product or service to which your review refers. After that, we delete your data. You have the right to request the removal of your review at any time.
Participating in Feedback Surveys: Best Practices and Tips
As part of our feedback survey, we collect and process personal information including your name, email address, organization name, job role, and responses to our survey questions. The purpose of collecting this information is to improve our products and services and maintain positive customer relationships.
We may use your name, job title, and some or all of your feedback as a testimonial on our website. This is done based on our legitimate interest in promoting our products and services. We do not make any automated decisions that could have an impact on you using the information you provide.
We retain your personal data for up to three years, or as long as we continue to market the services related to the feedback provided, whichever is shorter. You have the right to request the removal of any testimonial based on your feedback from our website at any time.
Links to Other Sites
Understanding Your Rights as a Data Subject or Customer
According to applicable law, you have the right to request information about any personal data we hold about you, and to request that we correct any inaccuracies. If you have provided your consent for us to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data based on your consent or to fulfill a contract, you have the right to request a copy of the information we hold about you in a machine-readable format, so that you may transfer it to another provider.
If we are processing your personal data based on your consent or legitimate interests, you may request that your data be deleted.
You have the right to request that we cease using your information for a certain period of time if you believe we are processing it unlawfully.
Additionally, in some circumstances, you may request that we not make decisions about you using automated processing or profiling.
If you wish to make a request regarding your personal data, you may do so via email, post, or telephone using the contact information provided below. We will respond to your request as soon as possible, in accordance with applicable law.
Your Right to Complain
In the event that you have any concerns regarding the way we have used your information, we encourage you to contact us directly as a first step. Our preferred means of contact is via email at support@Leasing.my or by phone at +60172286899. By reaching out to us, we can work to address and resolve any complaints you may have. We are committed to ensuring that we handle all matters related to your information in a professional and responsible manner.
Updates to this Policy
To ensure that our users are always informed about any changes to this policy, we will update the date on this document every time it is revised. This will enable you to stay up to date with our practices and policies related to data protection and privacy.